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FAQ: Questions about the Fake Shop Detector
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FAQ: Questions from traders
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FAQ
FAQ
The most frequent questions
How do I install the Fake Shop Detector?
Is the Fake Shop Detector also available for smartphones?
The detector comes to a wrong result, what to do?
Why does the Detector not come to any result?
Questions about the Fake Shop Detector
What are fake shops?
Which fake shops does the Detector know?
How does the AI come to the conclusion that a shop is fraudulent?
Which reputable online shops does the Fake Shop Detector know?
How does the Fake Shop Detector deal with marketplaces?
Is the Fake Shop Detector also available for smartphones?
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Questions about use
How do I install the Fake Shop Detector?
Why is there no result?
How can I report a fake shop that the Detector has not detected?
What can I do if the result of the detector is wrong?
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Questions from traders
How does an online shop get the green symbol?
Why does a yellow question mark appear in my shop?
Why can't my online shop be checked automatically?
What are the possibilities for cooperation?
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Questions about data protection
Does the Fake Shop Detector track my search and shopping behaviour?
What personal data is stored for security reasons?
Where can I find out more about data protection?
Read more
